Effective Communication for Supervisors

Communication is a vital element in any workplace, as it is often the source for inspiration, motivation, performance adjustment and office morale. Participants will explore various modes of communication and learn key components of effective communication, including active listening and differing communication styles. With the tools of effective communication in hand, participants will have the knowledge to recognize and overcome communication barriers in the work environment.

Learning Outcomes

• Identify the characteristics of effective communication.
  
  
• Describe barriers in communication.
  
  
• Model and evaluate listening skills.
  
  
• Compare and contrast different styles of communication.
  
  
• Identify personal communication style.
  
  
• Understand the supervisor’s responsibility in facilitating communication flow across the institution.