Coaching Performance

Author Tim Rutledge defines engagement as the state of being attracted, committed, and fascinated. Does this describe your team members’ relationships to their work and your organization? Engaged employees are happy at work. Engaged employees get things done. Engaged employees stay for the long-term. Find out how the supervisor affects employee engagement. Learn how you can create a work environment in which happy employees give their utmost for the good of the organization and the accomplishment of its goals. Be ready to make some changes, to approach your supervisory responsibilities differently. It will be worth it!

Learning Outcomes

• Define engagement.
  
  
• Describe how high employee engagement benefits the organization.
  
  
• Discuss ways in which supervisor behavior affects employee engagement.
  
  
• Understand the four manager types identified by the Manager Engagement Model.
  
  
• Identify the 12 questions that are highly correlated with employee engagement.
  
  
• Strategize ways to increase engagement in their own departments.