Managing Change

Change is a constant challenge in any workplace.  Before individuals and institutions adjust to one change, another seems to hit almost immediately!  Participants will learn key concepts of change management, including an understanding of the drivers of change, leading change, handling resistance, measuring and sustaining change efforts.

Learning Outcomes

• Understand the drivers of organizational change.
  
  
• Recognize the supervisor’s role in leading change.
  
  
• Explain a process for managing change.
  
  
• Identify barriers in effectively managing change and how to respond to them.
  
  
• Effectively respond when resistance is encountered.
  
  
• Illustrate strategies to measure and sustain change